HR Admin TEMP

Wedbush Morgan Securities•Pasadena, CA

60d•$70,000 - $90,000

About The Position

Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing & Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth. We are seeking a motivated and detail-oriented Futures Support Specialist to join our operations team. This position plays a critical role in ensuring the smooth functioning of trade operations, customer service, and risk oversight during off-peak hours, including weekends and second/third shifts. The ideal candidate will have a strong understanding of futures markets, excellent communication skills, and a proactive approach to issue resolution and client service. The schedule for this role is Thursday through Monday from 8am to 4pm. Including Holidays.

Requirements

1-3 years of experience in the futures, derivatives, or financial-services industry
Familiarity with exchange-traded derivatives, FCM operations, or clearing processes
Working knowledge of risk management and trade-support systems
Strong communication and analytical skills
Ability to work independently in a fast-paced, time-sensitive environment

Responsibilities

Serve as the point of contact for client inquiries received during evening and weekend hours
Assist customers with account access, trade inquiries, position questions, and general support
Log and escalate client issues through established internal systems (Salesforce, ticketing, etc.) for follow-up
Monitor order flow, executions, and clearing activity for accuracy and completeness
Support electronic trading platforms and assist with exchange connectivity issues
Monitor client positions, intraday exposure, and margin utilization using internal risk systems
Identify and escalate potential trading anomalies, limit breaches, or system alerts to senior staff
Participate in overnight surveillance procedures to ensure compliance with firm and regulatory policies
Process new account documentation, ensuring accuracy and compliance with regulatory requirements
Assist with internal onboarding workflows
Update client account information and support maintenance requests as needed
Monitor cash flows into books and records along with client reports
Perform other tasks and duties as required and assigned

Benefits

Comprehensive medical, dental, and vision coverage with multiple health plan options for you and your family
Health Savings Account with company-sponsored contributions
Flexible Spending Accounts (FSA) traditional and dependent care
Pre-Tax Commuter Benefits
401(k) plan with discretionary, competitive company matching and profit-sharing contributions
Tuition reimbursement up to $5,250/year
3 weeks of Paid Time Off
2 weeks of Paid Sick Time (may vary by location)
10 Paid Holidays
Charitable Donation Matching Contributions
Paid Leave (Parental Bonding, Military, Jury Duty, Volunteer Time Off, Disability, etc.)
FINRA License Sponsorship
Travel & Employee Assistance and Employee Discount Programs