HQ- Administration Support
About The Position
The HQ-Based Medical Assistant plays a critical role in delivering The Limitless Way Patient Experience, ensuring Performance Meets Care through centralized clinical and virtual support. This role enhances clinical excellence, efficiency, and patient confidence by supporting prescription workflows, the Apollo virtual platform, training initiatives, and operational needs across all locations. This position exists to elevate consistency, safety, communication and quality while empowering clinics to deliver exceptional men’s health care.
Requirements
- Certified or Registered Medical Assistant (preferred, not required)
- Experience with prescription workflows and EMR systems (RXNT preferred)
- Experience supporting virtual care platforms
- Strong communication, organization, and problem-solving skills
- Ability to work independently while supporting multiple clinics and providers
Responsibilities
- Manage centralized prescription ordering between the EMR and Pharmacy Platform with a high level of accuracy and attention to detail
- Ensure correct medication selection, dosing, pharmacy routing, and documentation
- Support controlled substance compliance and medication safety standards
- Proactively identify and resolve prescription discrepancies before patient impact
- Assist with daily operations of the Apollo virtual platform
- Message patients in a professional, timely, and patient-centered manner
- Communicate patient needs, updates, and concerns to providers clearly and efficiently
- Support coordination of care between patients, providers, and clinic teams
- Assist with patient invoicing related to virtual services as needed
- Ensure accurate documentation and follow-through on all virtual interactions
- Assist with development, coordination, and reinforcement of EMR training
- Support onboarding and ongoing education for MSSs, Providers, and PRCs
- Promote consistent clinical workflows, standards, and best practices system-wide
Benefits
- Competitive salaries and benefits
- Opportunities for growth and development
- PTO accrual
- Health, Vision, and Dental Available with HSA & FSA options
- Employee appreciation and recognition
- 401K option
- Limitless male clothing discounts
- Company paid LTD & employee life?insurance
- Employee discounts on treatments, supplements and products
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
