Stepping Stones, Housing Supervisor [Full-Time]

SAFE PLACE FOR YOUTH • Los Angeles, CA

13d

About The Position

The Stepping Stones, Housing Supervisor will be responsible for overseeing services and operations of the emergency shelter program operating out of the PodShare site. The Stepping Stones, Housing Supervisor will provide supervision to a team of direct service workers and case managers operating out of the site. The Supervisor will be responsible for ensuring the health and safety of individuals onsite and coordinating with security to ensure that they are conducting regular site rotations. The role will also be responsible for conducting outreach and supporting the case managers in triaging referrals and ensuring that youth are connected to housing and resources. The Supervisor will be responsible for reviewing documentation, completing regular reporting, providing training and coaching, liaising with partner organizations, and ensuring the safety and cleanliness of the sites. The ideal candidate will have a strong understanding of direct service to at-risk populations and trauma-informed care. Specific knowledge or experience related to transitional aged youth experiencing homelessness is a plus.

Requirements

• Bachelor’s degree in social science or related field preferred is preferred.
• Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
• 2-3 years of experience providing direct services to high-risk transitional age youth is required.
• 2-3 years of experience providing case management services to high-risk transitional age youth is required.
• 1-2 years of supervisory experience is required.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care, and harm reduction service models
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• An ability to work in a fast paced environment that requires effective collaboration
• A valid California driver’s license, auto insurance, and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

Responsibilities

• Provide supportive supervision to a team of direct service workers, serving youth in emergency housing (24 hour location)
• Ensure that required documentation is being obtained and review case management notes and service plans
• Ensure that regular case consultations are being conducted to ensure youth safety and that they are making progress towards towards their housing and service plan goals
• Ensure that onsite activities are being logged, incident reports completed, and nightly bed checks tracked
• Conduct outreach and triage for referrals, and support case managers with move ins and exits
• Provide administrative oversight to the emergency housing sites to ensure successful implementation, coordination of services, achievement of program performance measures and evaluation of services provided
• Assess and resolve programmatic and site needs, including coordinating maintenance and serving as the point of contract with PodShare staff
• Provide mediation, non-violent crisis intervention as needed, including supporting the discharge process
• Communicate all relevant information, including incident reporting, to the Program Director and relevant leadership
• Provide training, coaching, professional development and evaluation to staff
• Serve as the hiring manager for emergency housing direct service staff, interview and provide comprehensive onboarding
• Manage on-site and off-site partnerships with external agencies to support effective programming and referral processes
• Ensure functionality of safety systems, including safety preparedness protocols
• Educate, network and represent program to local agencies, coalitions, community stakeholders and other organizations
• Ensure data collection, preparation of monthly reports, and other program administration duties
• Ensure consistent enforcement of policies and procedures
• Co-facilitate staff, member, and community meetings and trainings as needed
• Other duties as assigned to support the mission of the organization

Benefits

• Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time.
• We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees