Housing Stabilizer

Hope The Mission•Los Angeles, CA

About The Position

The Housing Stabilization Specialist plays a critical role in supporting individuals and families experiencing homelessness to achieve and maintain long-term housing stability. This position provides housing-focused case management, targeted financial assistance, and ongoing stabilization support to participants enrolled in stabilization programs. The Housing Stabilization Specialist works proactively with participants to meet them where they are, bridge gaps between housing and supportive services, and support successful transitions into permanent housing. Services are delivered through an individualized, non-judgmental, trauma-informed, and housing-first approach, with a strong emphasis on participant engagement, advocacy, and coordination with landlords and community partners.

Requirements

Minimum two (2) years of experience working with low-income or culturally diverse populations
Experience providing housing stabilization or case management services
Proficiency in HMIS or similar data systems
Strong basic math skills related to rent calculations, deposits, and budgeting
Valid California driver’s license, insurance, and reliable transportation
Bilingual Spanish preferred
Employment eligibility verification
Ability to travel locally within Los Angeles County
Completion of required program, agency, and funder trainings

Nice To Haves

Strong housing-focused case management skills
Ability to engage participants using empathy, cultural humility, and non-judgmental approaches
Excellent organizational, time-management, and prioritization skills
Strong advocacy and relationship-building abilities
Effective written and verbal communication skills
Ability to work independently while maintaining accountability
Comfort working in high-acuity and high-stress environments

Responsibilities

Manage a caseload of approximately 20–25 participants, providing individualized and comprehensive stabilization services.
Conduct regular meetings with participants, adjusting frequency and location based on participant need and acuity.
Maintain accurate, timely documentation in HMIS (Homeless Management Information System).
Provide ongoing needs assessments and monitor participant progress toward housing stability goals.
Conduct initial eligibility verification and program enrollment.
Administer and track financial assistance in accordance with program guidelines and approvals.
Provide housing-focused case management services, including: ○ Budgeting and financial planning ○ Safety planning, risk assessment, and crisis de-escalation ○ Employment support, benefits assistance, and participant advocacy
Provide problem-solving interventions and one-time financial assistance to prevent evictions or housing loss.
Facilitate matches for high-acuity participants to Permanent Supportive Housing (PSH) and support housing placement transitions.
Develop and maintain Housing Services Plans in collaboration with participants, with monthly updates to track progress.
Facilitate permanent housing placements and develop post-placement stabilization and support plans.
Build and maintain relationships with landlords, including mediation support and education around program expectations and participant needs.
Connect participants to community-based resources that support housing stability, including rental assistance and emergency financial support.
Arrange and provide transportation assistance for housing-related and essential appointments when required.
Coordinate closely with the Housing Services Manager for rental assistance approvals and case consultation.
Collaborate with internal teams and external service providers to ensure comprehensive, coordinated care.
Participate in supervision, training, staff meetings, and professional development activities.
Perform other duties as assigned.
Operate in a field-based environment with frequent community and participant engagement.
Support stabilization services across multiple housing models depending on program assignment.