Housing Stability Manager - Bronx Sites

Lantern Community Services Inc•New York, NY

2d•$70,000 - $90,000•Onsite

About The Position

This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness.

Requirements

A Bachelor's degree from an accredited school OR an Associate’s degree with a minimum of 5 years of related experience.
Prior experience working in a shelter or supportive housing.
2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions.
Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline
Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines.
Supervisory experience of 2 years or more.

Responsibilities

Referrals and Intake: Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines.
Assist with leasing any new residential buildings.
Host Open Houses for new applicants.
Arrange unit viewings with various Program Directors for eligible applicants.
Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements.
Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files.
Review subsidy applications for completeness and accuracy prior to submission to property management and HPD.
Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff.
Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level.
Housing Stability Provide guidance and monitor housing stability issues with the Housing Stability team.
Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff.
Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears.
Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date.
Facilitate lease renewal events, open houses, and One Shot Deal applications.
Facilitate, along with program staff, financial literacy workshops for tenants.
Team Supervision Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants.
Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance.
Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties.
Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets.
Track and approve all staff vacation requests and ensure sufficient coverage at building sites.
Conduct onsite inspection of leasing files and work with staff to implement corrective action plans.
Ensure Leasing team members comply with agency’s policies and procedures.
Accountable for deliverables related to vacancies, lease renewals, and arrears.
Other job-related functions, as assigned.