Housing & Recreation Supervisor - Paradise Inn - Summer Seasonal

Guest Services, Inc.

3d • $24 - $24 • Onsite

About The Position

As a Human Resources representative, the position is responsible for all employee housing on site. The supervisor is meant to ensure a safe and enjoyable resident experience for all employees living in park/company housing. It is a requirement to enforce policies regarding housing and company property. In addition, the position will maintain accurate records of housing, including room assignments, and coordinate employee recreation activities all park areas. This position reports to the Human Resources Manager and Assistant Human Resources Manager.

Requirements

• High School Diploma/G.E.D. equivalent required.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to handle confidential and sensitive information.
• Ability to solve problems and confront inappropriate behaviors; experience in complex, fast-paced environments.
• Strong customer service background.
• Frequent movement within the park, especially between buildings in Paradise area.
• Ability to stay calm and effectively communicate under pressure.
• Lift, carry, and push up to 15 lbs. regularly, 20-25 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire workday; climb steps regularly.
• Withstand temperature and weather extremes, especially during early and late season.
• Read and write work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly in English so that guests and co-workers will understand.
• Constantly communicate and receive verbal communication with other employees in fast-paced environments.
• Ability to safely drive 14 passenger van, occasionally while towing a small trailer.
• Physical presence at the job site is essential to perform job duties.

Nice To Haves

• National Park housing experience or similar preferred.

Responsibilities

• Respectfully enforce company and housing policies and maintain a positive employee community by politely but firmly responding to inappropriate behaviors and complaints.
• Thoroughly clean all employee housing units at the beginning and end of each season, including setting up and breakdown of all housing areas and inventory and management of assets.
• Coordinate snow removal around dormitories and fire escapes as necessary in early and late season.
• Facilitation of regular room inspections monthly, increased activity if additional management is needed.
• Maintain cleanliness of housing through daily cleaning of all Paradise housing areas. Cleaning includes but is not limited to hallways, common areas, bathrooms, and surrounding grounds, as well as inspecting units of the RC team overall.
• In coordination with Human Resources Manager and RC Team, we oversee employee arrival and departure process for all employees. This includes – Welcome tours, making beds and setting up welcome cards for arrival, assisting with room assignments, scheduling departure appointments, collection of company items like keys and uniforms upon departure, completion and submission of the room inspection form to HR, and other operations as directed or requested.
• Resident notification of changes and updates.
• Wellness checks as requested in the event of an employee no-show to a shift.
• Coordinate and manage recreation programs with the Resident Coordinators. Provide regular, quality recreation programs and events for employees, both on-site and off-site, in weekly or bi-weekly intervals. May include driving employees in company-provided vehicles.
• Manage shift information communication flow and coordination of RC schedules being maintained.
• Other duties as assigned.

Benefits

• Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.)
• Employee Discounts
• Recreation Program
• Employee Assistance Program
• Housing & Meal Plan Available

What This Job Offers

• Education Level: High school or GED