Housing Program Manager

Grace Community Care and Homes•Newark, NJ

1d•Hybrid

About The Position

The Housing Program Manager is responsible for overseeing the daily operations, compliance, and growth of the agency’s Housing Support Program. This role ensures that individuals receiving services obtain safe, stable, and sustainable housing while coordinating supportive services that promote independence and community integration. The Housing Program Manager supervises housing staff, ensures compliance with Medicaid waiver requirements and state regulations, builds partnerships with landlords and community organizations, and ensures program outcomes meet agency and funding requirements. This role requires strong leadership, program management, and housing navigation expertise.

Requirements

Bachelor’s degree in Social Work, Human Services, Public Administration, Housing Development, or related field required
Minimum 3–5 years experience in housing programs, supportive housing, case management, or social services
Experience supervising staff or managing programs
Strong leadership and team management
Knowledge of affordable housing resources and housing navigation
Knowledge of Medicaid waiver housing supports
Excellent organizational and documentation skills
Ability to build partnerships with landlords and community agencies
Strong problem-solving and conflict resolution skills
Valid driver’s license and reliable transportation
Ability to travel throughout New Jersey when necessary

Nice To Haves

Master’s degree preferred
Experience with Medicaid waiver programs or supportive housing preferred

Responsibilities

Manage the day-to-day operations of the Housing Support Program.
Ensure services align with Medicaid waiver requirements, state housing regulations, and agency policies.
Monitor program performance, service delivery, and participant outcomes.
Develop and maintain policies, procedures, and program workflows.
Recruit, train, and supervise Housing Support Specialists and housing staff.
Conduct regular team meetings, performance evaluations, and coaching.
Ensure staff documentation is accurate, timely, and compliant.
Oversee the housing search, placement, and stabilization process for program participants.
Build relationships with landlords, property managers, and housing providers.
Assist staff in resolving housing barriers including evictions, lease issues, and landlord disputes.
Ensure all housing support services are documented properly in required systems (such as EVV or other agency platforms).
Monitor program compliance with Medicaid waiver requirements and state oversight agencies.
Prepare reports for leadership, funders, and regulatory agencies.
Develop partnerships with: Affordable housing providers Community organizations Behavioral health providers Social service agencies Local housing authorities
Coordinate services that support housing stability such as case management, benefits assistance, and life skills training.
Identify opportunities to expand housing services statewide.
Assist leadership with grant opportunities, housing initiatives, and program funding.
Support strategic planning for housing programs.
Advocate for participants facing housing barriers or discrimination.
Ensure services are person-centered and promote dignity, independence, and stability.