Housing Administration Specialist

Chestnut Health Systems • Madison, IL

5d • Onsite

About The Position

Support housing residents in their goal to live independently, ensure they have the resources they need, and manage day-to-day administrative details. This full-time position will work Monday through Friday from 8:00am to 5:00pm at our Madison, IL location.

Requirements

• High school diploma or equivalent plus five years' social service, admissions, scheduling, screening, or peer experience; OR high school diploma or equivalent and be a Certified Recovery Support Specialist or certified Peer Recovery Specialist; OR bachelor's degree.
• Effective communication with employees, consumers, potential consumers, and support systems.
• Ability to respond effectively and calmly in conflict or emotional situations.
• Good keyboarding skills.
• Data entry experience - preferably with an electronic health record or electronic billing system.
• Knowledge of standard office procedures and use of office equipment.
• Must have a valid driver's license, private automobile insurance, and be insurable.

Responsibilities

• Provide consumer-driven services including case management, screening and assessment by conducting tenant applicant interviews to assess for housing eligibility, needs and preferences.
• Will also link consumers to community resources.
• Help to oversee move-ins and move-outs once consumers have been deemed eligible.
• Help with property management and tenant issues including apartment inspections, tenant and/or landlord complaints, information technology requests, and monitoring non-payment of rent.
• Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees