Housing Administration Specialist (Community Based)

Chestnut Health Systems•Belleville, IL

2d•$21 - $22

About The Position

The Housing Administration Specialist (Community Based) supports the successful operation of Chestnut’s community-based housing programs by completing required documentation, coordinating tenant admissions and transitions, and delivering recovery-oriented services to individuals in supported housing. This role works closely with tenants, landlords, clinical teams, and community partners to promote housing stability, compliance with funder requirements, and positive tenant outcomes. This position is based in Belleville, IL and works Monday through Friday from 8:00 a.m. to 4:30 p.m. Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Requirements

High school diploma or equivalent with five (5) years of experience in social services, housing, admissions, scheduling, screening, or peer support OR
High school diploma or equivalent with Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential in good standing with the State of Illinois OR
Bachelor’s degree in any field
Ability to communicate effectively and calmly with consumers, staff, support systems, and community partners, including in conflict-related or emotionally charged situations
Proficiency with keyboarding, data entry, and documentation across multiple systems, including electronic health records (EHR) or billing platforms
General knowledge of standard office procedures and office equipment, including electronic filing and basic word processing
Valid driver’s license, private automobile insurance, and insurability
Ability to remain awake, alert, and active throughout the entire work shift

Responsibilities

Complete accurate and timely data entry and documentation in accordance with program, agency, and funder requirements, including preadmission paperwork, assessments, consents, progress notes, and housing documentation
Conduct tenant applicant interviews and coordinate move-ins and move-outs, ensuring all required documentation and registrations are completed
Maintain tenant records and ensure compliance with income recertification, Housing Quality Standards (HQS), IM-CANS completion, and required reporting timelines
Coordinate with facilities, purchasing, clinical staff, and external partners to support housing operations and tenant transitions
Assist in managing tenant and property-related issues, including apartment inspections, landlord or tenant concerns, rent issues, repayment agreements, and facility or system help ticket requests
Deliver consumer-driven services identified in IM-CANS, including case management, counseling, community support, medication training, and benefit linkage
Support housing stability by assisting tenants with maintaining safe and clean living environments through modeling, coaching, and hands-on support when needed
Provide services in locations most conducive to consumer progress, including tenant apartments and community settings
Promote recovery-oriented and trauma-informed care principles, including hope, empowerment, wellness, and self-directed recovery, using recovery-focused language in all documentation
Foster positive relationships with landlords, state personnel, referral agencies, and community resources to maintain a favorable program reputation
Attend required meetings, staffings, supervision, and trainings, including Rule 132 supervision and Chestnut-required CEUs
Support team operations by providing backup and assistance to colleagues as needed
Maintain confidentiality and security of all organizational, financial, and consumer information
Perform other duties as assigned to support program and agency goals