Community Support Specialist Housing

SHIELDS FOR FAMILIES • Compton, CA

4d • $24 - $25 • Hybrid

About The Position

SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles. The Community Support Specialist (CSS) will be responsible for administering Housing Community Support Services to Medi-Cal beneficiaries confronting homelessness and complex health and social needs in South Los Angeles.

Requirements

• Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
• High School Diploma or GED
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Efficiently use the personal computer to include a variety or word processing software.
• Utilize analysis, experience, and judgment to make decisions.
• Demonstrate commitment to team objectives and SHIELDS For Families philosophies.
• Adapt to changing needs by acquiring new skills and knowledge.
• A valid California driver's license is required for this position, as driving is an essential function of the role and is required for field work, client crisis response and emergencies.
• A current automobile insurance is required.
• COVID-19 vaccination required. May request medical or religious exemption if applicable.
• The employee in this position must be able to perform this job safely, without endangering the health or safety of him/herself or others.

Responsibilities

• Conducting intake and personalized needs assessments for all clients, collaborating to craft an Individualized Service Plan (ISP) targeting housing goals, income maintenance/increase, and other personal objectives outlined by the client. This encompasses addressing medical, mental health, substance use, financial resources, vocational, and social support needs.
• Facilitating referrals, connections, information dissemination, and providing support to resources aiding clients in achieving their ISP objectives.
• Completing assessments tailored to the program (e.g., VI-SPDAT).
• Assessing strengths and obstacles in achieving short-term and long-term goals, including conducting a 90-day review with the client post-initial intake.
• Adhering to documentation standards mandated by the Program and SHIELDS policies, which entails timely completion of case file notes and maintenance of a comprehensive, accurate, and up-to-date client file containing all required documents.
• Upholding client file confidentiality in accordance with HIPAA and all relevant guidelines.

Benefits

• Supportive, fun and friendly team environment!
• Competitive Wages and room for growth
• Vacation and sick leave
• Employer paid medical insurance for employee and family
• Employer paid dental, vision and life insurance
• Chiropractic services
• Retirement 403b plan and supplemental insurance benefits
• 17 paid holidays, effective upon hire
• Paid birthday holiday, effective upon hire
• Paid anniversary day off of 1-5 days per year depending on years of service
• Anniversary bonus after 5 years of service
• Winter break
• Pet Insurance
• BBS supervision, on-going clinical training and CEUs available
• Employee referral bonus
• Employee Assistance Program
• Employee discount programs to theme parks, movies, hotels and car rentals
• Paid educational leave
• Paid drive time and mileage reimbursement
• Eligible for Federal Student Loan Forgiveness
• Employee Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED