Houseperson | Residence Inn, Eden Prairie

CSM Careers•Eden Prairie, MN

1d•$16 - $19

About The Position

· Responsible for cleaning hotel public spaces · Stocks housekeeping supplies and linen · Responsible for delivering housekeeping related items to guest rooms · Accountable for guest satisfaction as it pertains to housekeeping service at the property · Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest service recovery program · Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations · Reports all maintenance needs and service issues · Knowledgeable on the safe use of chemicals utilized within the housekeeping department · Follows all company procedures for guest/employee incidents · Knowledgeable of hotel emergency procedures · Produces required volume of work by planning, organizing and prioritizing work duties · Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures · Attends all required department and hotel meetings · Responsible for proper use of all equipment and supplies Rate: $16.00 - $19.00 per hour Education: High school diploma or GED preferred Experience/Knowledge/Skills/Abilities: Housekeeping/laundry experience preferred Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast-paced environment Maintains predictable and reliable attendance Ability to lift, push and pull up to 50 pounds consistently throughout the shift Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively.

Requirements

Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast-paced environment
Maintains predictable and reliable attendance
Ability to lift, push and pull up to 50 pounds consistently throughout the shift
Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Nice To Haves

Housekeeping/laundry experience preferred
High school diploma or GED preferred

Responsibilities

Responsible for cleaning hotel public spaces
Stocks housekeeping supplies and linen
Responsible for delivering housekeeping related items to guest rooms
Accountable for guest satisfaction as it pertains to housekeeping service at the property
Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
Works as a team player and actively contributes to the efforts of other departments as necessary
Understands and follows the company guest service recovery program
Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
Reports all maintenance needs and service issues
Knowledgeable on the safe use of chemicals utilized within the housekeeping department
Follows all company procedures for guest/employee incidents
Knowledgeable of hotel emergency procedures
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
Attends all required department and hotel meetings
Responsible for proper use of all equipment and supplies