Housekeeping Supervisor

Blue Water Hospitality Group, LLC•Natural Bridge Station, VA

10h

About The Position

The Housekeeping Supervisor is responsible for supervising the work activities of cleaning personnel to ensure clean, orderly, and attractive rooms and suites at resorts. The supervisor may assign duties, inspect work, investigate housekeeping service and equipment complaints, and take corrective action. The supervisor may also purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals. Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay.

Requirements

Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
Ability to supervise and work with employees
Ability and willingness to respond to emergencies
Tact and resourcefulness in dealing with the public
Strong communication skills
Effective Leadership Practices
High school diploma or GED equivalent
At least 2+ years of hospitality experience in housekeeping

Responsibilities

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
Investigate complaints regarding housekeeping service and equipment and take corrective action
Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
Coordinates work activities among departments
Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment
Performs cleaning duties in cases of emergency or staff shortage
Examines building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management
Issues supplies and equipment to workers
Makes recommendations to improve service and ensure more efficient operation
Maintain lost and found control point
Oversee safe use of cleaning equipment and supplies
Ensure the property is clean, orderly, well-manicured, and always guest-ready.
Performs other duties as assigned
Provides regular and reliable attendance