Housekeeping Supervisor

Aramark
1d$22 - $22

About The Position

The Housekeeping Supervisor oversees the daily operations of the housekeeping team to ensure a clean, safe, and welcoming environment throughout Sol Duc Hot Springs Resort. This role supports the Operations Manager by supervising staff, maintaining cleanliness standards, managing inventory, and upholding a positive and professional team culture. The supervisor is an essential contributor to the guest experience, employee housing standards, and operational efficiency.

Requirements

  • Previous housekeeping or hospitality leadership experience preferred.
  • Strong communication, team leadership, and organizational skills.
  • Ability to work in a fast-paced, remote, seasonal resort environment.
  • Comfortable using or learning housekeeping management and reporting systems.
  • Ability to lift, carry, stand, bend, and perform housekeeping tasks as needed.

Responsibilities

  • Schedule, train, coach, and oversee all housekeeping staff to ensure performance meets resort standards.
  • Maintain strong verbal communication and lead the team with a positive, supportive attitude.
  • Support onboarding and seasonal training for new and returning employees.
  • Ensure guestrooms, cabins, public spaces, employee housing areas, and back‑of‑house spaces meet cleanliness and safety standards.
  • Perform daily quality checks and work with Maintenance, Guest Services, and the Front Desk to resolve any room or facility issues promptly.
  • Manage labor costs within departmental guidelines and adjust staffing levels based on business needs.
  • Order, receive, stock, and inventory all housekeeping supplies and equipment while keeping accurate records.
  • Use (or learn to use) SMS, Kronos, Micros Excel, and MarketPro for scheduling, timekeeping, and supply management.
  • Uphold Aramark policies, environmental and safety guidelines, and National Park Service regulations.
  • Support guest service recovery efforts related to housekeeping concerns.
  • Assist with property preparations and operational needs during peak periods or special events.

Benefits

  • Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
  • Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
  • Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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