SpringHill Suites McKinney-posted about 13 hours ago
Full-time • Entry Level
McKinney, TX

Position Summary: The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

  • Greeting guests and responding to requests
  • Maintain a healthy and safe environment in guest rooms
  • Assign tasks inspect work to ensure it’s up to standard
  • Provide training for team members
  • Assist in the overall supervision of the department
  • Inventory supplies and provide lists of needed items in a timely fashion
  • Investigate complaints regarding housekeeping services and takes corrective action
  • Changing bed linen and making beds
  • Replacing used towels and other bathroom amenities, such as shampoo and soap
  • Sweeping and mopping floors
  • Vacuuming carpets
  • Dusting and polishing furniture
  • Emptying trash containers
  • Cleaning public areas, such as corridors
  • Reporting any technical issues and maintenance needs
  • Updating status of guest rooms on assignment board
  • Restocking cleaning cart and/or supplies
  • Follow all health and safety rules
  • Attends meetings as required
  • Interact with guests to ensure their total satisfaction
  • Must Speak English and Spanish
  • High school diploma, GED or equivalent
  • Experience in customer service, forward-facing, or other guest related positions
  • Experience cleaning in a customer focused environment
  • Must be able to communicate effectively
  • Must possess the ability to multi-task and interact with people under pressure
  • Frequent standing, and moving about the facilities.
  • Handling objects, products and equipment.
  • Occasionally p ush, pull and lift items weighing up to 50 pounds.
  • Must communicate information and ideas so others will understand.
  • Must observe details at close range.
  • Pr-employment background check required.
  • Experience in the hospitality industry as a room attendant or similar role preferred
  • Experience supervising others preferred
  • Medical/Dental/Vision benefits
  • a generous PTO program
  • points based bonus
  • daily pay
  • an Employee Referral bonus program
  • the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company
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