Housekeeping Supervisor

Marriott Hotels Resorts•Orlando, FL

3h•$16

About The Position

This hotel is owned and operated by an independent franchisee, Interessant Hotels & Resorts Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Housekeeping Supervisor supports the day-to-day operations of the Housekeeping Department to ensure guest rooms and public areas are cleaned and maintained in accordance with Marriott brand standards. This role leads by example, supervises associates, conducts quality inspections, and promotes a culture of service, safety, and accountability. The supervisor works collaboratively with Front Office and Engineering to deliver a seamless guest experience.

Requirements

Previous housekeeping or hotel operations experience required
Working knowledge of Marriott brand standards and cleanliness expectations
Ability to communicate effectively in English, both verbally and in writing, to meet operational and guest service needs
Strong leadership, coaching, and communication skills
Attention to detail and commitment to quality and consistency
Ability to prioritize tasks and work effectively in a fast-paced environment
Basic computer skills; experience with hotel systems preferred
Ability to work flexible schedules, including weekends and holidays
Ability to stand, walk, bend, and lift as required to perform job duties

Nice To Haves

supervisory experience preferred
experience with hotel systems preferred

Responsibilities

Supervise and support housekeeping associates during daily operations
Inspect guestrooms and public spaces to ensure Marriott cleanliness and brand standards are met
Coach, train, and motivate associates to deliver exceptional service
Address guest concerns promptly and assist with service recovery when needed
Ensure proper use of supplies, equipment, and cleaning procedures
Enforce safety, sanitation, and loss-prevention standards
Communicate room status and priorities effectively with the Front Desk