Housekeeping Supervisor

Williams Investment Co.•Tifton, GA

8d•Onsite

About The Position

This position is responsible for leading the housekeeping staff to continuous quality improvement; inspect rooms for assurance of the service and quality standards to ensure guest satisfaction.

Requirements

High School Diploma or GED required.
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 30 lbs and up to 50 pounds throughout a shift
Ability to work in varying temperatures.
Ability to read, write and communicate effectively in English, both written and verbal
Must have good organizational and communication skills.
Possess attention to detail.

Nice To Haves

Supervisor experience preferred.

Responsibilities

Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards.
Inspect guest rooms to ensure the cleanliness standards and proper amenity and literature placement have been met.
Assure and input housekeeping information in Property Management System.
Prepare training for Room and Laundry Attendants in all housekeeping procedures and standards.
Ensure that Room Attendants have sufficient amount of necessary supplies through supply and linen inventories.
Prepare weekly schedule for housekeeping and laundry personnel following company labor guidelines (MPR standards).
Clean and service guest rooms as needed.
Report room repairs or unsafe conditions to Manager and Maintenance.
Work and track projects daily to upgrade the quality of guest rooms.
Respond to housekeeping request from guest or management in a timely, efficient and friendly manner.
Report and track lost and found articles.
Follow company polices and procedures (i.e., OSHA, BBP regulations and other state and local regulations).
Apply all safety and security polices consistently.
Participate in hiring and evaluation process.
Perform other duties as assigned by supervisor or management.
Obtain any locally required certifications.