Housekeeping Supervisor

Makeready LLC•Denver, CO

About The Position

The ultimate 'non-hotel,’ Halcyon’s 154-rooms blur the lines between hotel and gracious home with considered comfort, attention to detail and an impressive art collection. Adding to a level of thoughtful prestige is our proud accomplishment of being named Denver’s only AAA 4-Diamond independent hotel in 2023, as well as being named one of Denver’s “Best Places to Work.” The Housekeeping Supervisor is proud of the work performed by the housekeeping team and is not afraid to take out the white glove for verification. This person has high expectations and will not sign off on a room unless it sparkles. Their primary role is train and coach their team on checking rooms and common areas by taking pride on a daily basis to meet the operational standards and ensure that the team and guests needs are met.

Requirements

Prior experience highly preferred
Attention to detail
Guest-first mentality
Ability to efficiently clean multiple rooms and property areas in a timely manner
Bilingual (Spanish + English

Responsibilities

Assign housekeeping tasks to team and inspect the work to ensure standards of cleanliness are met
Support Housekeeping Leadership by completing administrative tasks as requested. Creating assignments for Team Members
Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
Work with and train room attendants to ensure daily tasks are completed timely and accurately.
Inspect housekeeping carts and closets to ensure that they are properly stocked.
Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter.
Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.