Housekeeping Supervisor

CROWN HOTEL & TRAVEL MANAGEMENT LLCEmerald Isle, NC
14h

About The Position

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.    Weekends and Holidays Required

Requirements

  • Must be able to carry up to 25 lbs without assistance
  • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
  • Must be able to walk and climb/descend stairs approximately 30% of the time
  • Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
  • To always maintain a high standard of personal hygiene and appearance

Responsibilities

  • Makes up morning work assignments to ensure all rooms in the building are properly maintained in accordance with cleanliness standards
  • Supervises the activities of housekeepers
  • Maintains company productivity standards
  • Trains department personnel. Checks quality of work performed and makes appropriate corrections and changes as necessary
  • Handles guest complaints concerning housekeeping service or refers problems to management for adjustment
  • Notifies maintenance of any needed repairs
  • Personally inspects all rooms daily to ensure cleanliness standards are being met
  • Lists and itemizes lost and found items by the report and logs them in accordance with company policy
  • Checks any vacant rooms for condition and possible occupancy, reporting any discrepancies to Management, Front Desk and Maintenance
  • Supervises the keeping of all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items
  • Reports and delivers valuable items to the Manager's Office as early as possible after a guest has checked out or they have been found
  • Maintaining accurate inventory records
  • May assist in cleaning rooms based on personnel needs and season
  • All other assigned duties

Benefits

  • Insurance (Medical, Dental and Vision)
  • Supplemental Insurance
  • Enhanced Paid Time Off (PTO) Plan
  • Paid Training
  • Fantastic Company Culture
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