Housekeeping Supervisors

The Standard Spa, Miami Beach•Miami Beach, FL

5d•Onsite

About The Position

At The Standard Spa, Miami Beach, we’re all about casual glamour, playful vibes, and thoughtful service. Our guests expect more than clean rooms, they expect an experience. That’s where our Housekeeping team shines. We’re looking for a Housekeeping Supervisor to keep standards high, guide our team, and make sure every guest space feels fresh, inviting, and undeniably Standard. As a Housekeeping Supervisor, you’re both a leader and a hands-on support for the team. You’ll oversee daily operations, inspect guest rooms and public areas, and ensure that every detail, from linens to lobbies, meets hotel standards. You’ll train, motivate, and guide your team, resolve issues as they arise, and keep the flow of communication between Housekeeping and Front Desk seamless.

Requirements

At least 2 years of housekeeping experience, with prior supervisory or team-lead experience preferred
Strong leadership skills: able to train, delegate, organize, and follow through with confidence
Excellent communication skills in English (verbal, written, reading)
Calm under pressure with sound judgment and problem-solving skills
Tech-comfortable: working knowledge of common computer programs and housekeeping systems
Detail-oriented, with expertise in proper cleaning techniques, equipment use, and chemical handling
Professional, discreet, and respectful of guest privacy and property
Able to stand and walk for extended periods
Capable of bending, twisting, kneeling, and reaching as part of daily duties
Must be able to lift, carry, push, or pull up to 50 lbs.
Comfortable working with cleaning chemicals and handling housekeeping equipment safely
Flexible schedule availability, including weekends and holidays

Responsibilities

Supervise, train, motivate, and support Room Attendants and Housepersons
Inspect guest rooms, corridors, and public areas to ensure cleanliness and presentation meet hotel standards
Assign daily tasks, schedules, and shift coverage to ensure smooth operations
Assist with daily operations when needed, stepping in to clean, restock, or turn rooms during peak periods
Respond to and resolve guest concerns related to housekeeping promptly and professionally
Work closely with the Front Desk team on room priorities, early arrivals, late checkouts, and special requests
Ensure proper handling and safe use of cleaning chemicals, tools, and equipment
Maintain housekeeping supply inventory, oversee ordering, and issue supplies to staff as needed
Support recruiting, interviewing, and onboarding for new housekeeping team members
Recommend staff promotions, transfers, and disciplinary actions in partnership with leadership
Promote a safe, positive, and team-oriented work environment