Housekeeping - Office Coordinator

AccorHotel • Scottsdale, AZ

2d

About The Position

First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return.

Requirements

• At least one year experience in hotel Housekeeping or Front Desk
• Proficient in English (verbal & written) essential
• High school diploma or equivalent preferred
• Experience with Hotel Property Management System
• Proactive with a meticulous eye for detail
• Strong organizational and communication skills
• Able to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Work well in stressful, high-pressure situations
• Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log
• Ensure high morale and productivity levels are achieved, through detailed communication, training, development
• Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes
• Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings
• Ensure Room Attendants are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees