Housekeeping Office Coordinator

Four Seasons Hotels and Resorts • Austin, TX

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About The Position

The Housekeeping Office Coordinator is a vital position in the department. This position manages all incoming calls from guests and Housekeeping staff; including service requests, special items, deliveries, request for assistance, call outs from staff and room status information. Bi-lingual Spanish is required. Must have excellent phone skills, strong computer skills, ability to work efficiently in an active environment and communicate clearly with guests, employees and managers. Flexibility to work evenings, weekends and holidays. This position does require authorization to work in the United States.

Requirements

• Bi-lingual Spanish is required
• Must have excellent phone skills
• Must have strong computer skills
• Ability to work efficiently in an active environment
• Communicate clearly with guests, employees and managers
• Flexibility to work evenings, weekends and holidays
• This position does require authorization to work in the United States.

Responsibilities

• Manages all incoming calls from guests and Housekeeping staff
• Handles service requests
• Handles requests for special items
• Coordinates deliveries
• Handles requests for assistance
• Handles call outs from staff
• Manages room status information

Benefits

• Complimentary stays at Four Seasons worldwide
• Holiday, vacation, and sick pay
• Free employee meals prepared by the Four Seasons Culinary Team
• Discounted parking options for employees
• Medical, dental, and vision insurance
• 401k participation with a company matching program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees