Housekeeping Manager - Yellowstone National Park

Xanterra Parks & Resorts•Yellowstone National Park, WY

47d•$1,904 - $2,052•Onsite

About The Position

The Housekeeping Managers run the entire housekeeping department including Porters, Inspectors, and Room Attendants. In this role, you will oversee scheduling, payroll, and the overall success of the hotel.

Requirements

Excellent interpersonal and problem-solving skills
Previous management or supervisory experience
Knowledge of Computer programs such as MS Outlook
Knowledge of products used and chemical safety relating to housekeeping
Lifting/carrying up to 50 lbs
Making beds, bending, kneeling, stretching as needed
Standing for long periods of time and walking up in down stairs as well as outdoors
Pushing or pulling a housekeeping cart up to 75 lbs

Responsibilities

Provide an attractive and clean facility for guest rooms and all public areas, including offices, linen closets, and supply closets, and other areas designated to be maintained by the Lodging Department; ensure they are maintained to the standard as trained.
Resolve guest problems skillfully with a willingness and desire to understand a guest's viewpoint and to take necessary steps so that the guest is satisfied when they leave.
Ensure all housekeeping employees comply with the correct use of chemicals and equipment as trained.
Regulate shift coverage for optimum effectiveness by scheduling staff according to business levels and labor standards.
Assist in the training of new employees, especially during the spring opening phase. This will include Room Attendants, Inspectors, Porters, Linen Truck Drivers, and Office Assistants.
Supervise the Rooms Inspector staff with the Assistant, daily morning meetings, making inspections together, and identifying and providing challenges for those with managerial potential.
Other duties assigned by Operations Managers on-site.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!
Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
No Wyoming state taxes deducted from your paycheck
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!