Housekeeping Manager - Hilton Cabana Miami Beach Resort

Hilton•Miami Beach, FL

1d•Onsite

About The Position

Hilton Cabana Miami Beach Resort is looking for a Housekeeping Manager to join and lead their Housekeeping team. Overlooking the Atlantic Ocean, we offer direct access to the beach and the nine-mile Miami Beachwalk. Lincoln Road’s shopping and dining and Miami Beach Convention Center are within four miles. Features include two ocean-view outdoor pools, poolside cabanas, and our private beach. The ideal candidate will have a minimum of 1-2 years' experience as a Housekeeping Manager, at a hotel level, has open flexibility to work fluctuating schedules over AM and PM shifts, weekends and holidays and is looking to grow in their career. Previous hotel experience is preferred. HotSos and OnQ system knowledge are highly preferred, but not mandatory. Bi-lingual is highly preferred! In this role, you will oversee approx. 30-35 Team members. Shift Pattern\: Open availability for all shifts including AM and PM shifts as early as 7AM and ending as late as 7PM-8PM, and Weekend/holiday availability is required. What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As Housekeeping Manager, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards ensuring compliance with Hilton’s Brand Standards of products and services. Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards. Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites. Monitors payroll reports, work schedules and lost and found program. Ensures stock rooms and carts are maintained with proper supplies. Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies. Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-DS4

Requirements

minimum of 1-2 years' experience as a Housekeeping Manager, at a hotel level
open flexibility to work fluctuating schedules over AM and PM shifts, weekends and holidays
looking to grow in their career

Nice To Haves

Previous hotel experience is preferred.
HotSos and OnQ system knowledge are highly preferred, but not mandatory.
Bi-lingual is highly preferred!

Responsibilities

Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards.
Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites.
Monitors payroll reports, work schedules and lost and found program.
Ensures stock rooms and carts are maintained with proper supplies.
Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies.
Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas.

Benefits

Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement