Housekeeping Lead

Brett/Robinson Openings • Orange Beach, AL

9h

About The Position

The Housekeeping Lead is responsible for coordinating daily housekeeping operations, ensuring all units meet Brett/Robinson’s cleanliness and presentation standards, and supporting the performance and development of the housekeeping team. This role serves as a key communication link between housekeepers and the HK Manager (HKM). The Lead plays a critical part in maintaining readiness of all units, especially owner arrivals, priority units, and photo-ready properties.

Requirements

• High School Diploma or GED required; prior experience in housekeeping, hospitality, property operations, or customer service preferred.
• Ability to communicate professionally with clients, owners, guests, and team members.
• Ability to manage escalated client concerns and support operational problem-solving.
• Basic math and cash-handling skills, including audits and payment processing (as applicable).
• Highly detail-oriented with strong organizational skills, and ability to multitask in a fast-paced, client-facing environment.
• Reliable transportation with ability to use personal vehicle for company related tasks when necessary.

Responsibilities

• Serve as a housekeeping leader during high-traffic, high-occupancy periods, supporting operational execution as an hourly role.
• Provide hands-on leadership across housekeeping operations, including training and onboarding housekeepers, linen management, unit inspections, supply organization, quality control, and direct housekeeping support as needed.
• Transition to a Piece Work Housekeeper role during lower-occupancy periods at the discretion of leadership, based on operational needs, performance, and staffing requirements.
• Maintain flexibility to shift between leadership support and unit-level execution to ensure cleanliness, readiness, and quality standards are consistently met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED