Housekeeping Lead

Tamarack Resort•Donnelly, ID

40d

About The Position

A Housekeeping Lead oversees and manages the daily tasks and responsibilities of Leads and house attendants in their assigned housekeeping areas throughout the property. They serve as a point of contact when the Manager and/or Supervisor is not available. They assist teams with all cleaning duties, per their assigned team, and inspect units. EMPLOYEE EXPERIENCE Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Tamarack Resort offers a comprehensive benefits package including free childcare, season passes, employee housing in our brand-new housing units, resort discounts, 401k, health, dental, vision, life insurance, and more! We are passionate about guest service and delivering memorable experiences to all who enjoy Tamarack. Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests. OVERVIEW The Lead’s position is to provide Tamarack guests a lodging unit that is clean, sanitary and welcoming. Each Lead will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our homes and condos offer. S/he will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Responsibilities

Responsible for working all scheduled shifts;
Cleaning of Homes and Condos to include: making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping, dusting, spot cleaning windows, cleaning outside patio areas and barbeques, hot tubs and checking outside and garage trash areas;
Maintain Tamarack Resort standard of quality and cleanliness in all units assigned
Maintain a housekeeping caddy and/or vehicle and return it daily to the housekeeping storage area. The caddy and vehicle must be left in a “tidy and stocked state” to be used immediately the following day;
Understand and abide by all Tamarack policies, procedures, and safety regulations
Provide all housekeeping department employees with required training and supervision to carry out their duties effectively
Leads housekeeping team(s) to ensure timely and necessary cleanings
Inspects rooms to assure the quality and turn ready for occupancy
Provide the environment for a great guest experience
Evaluate the efficiency of all housekeeping tasks
Ensure that all activities in the resort are completed in a timely manner
Ensure that all equipment used in the cleaning process are safe and well maintained, working properly and operating at optimum levels
Work closely with other departments such as maintenance, security, and front desk
Provide a service with exceptional customer satisfaction standards
Ensure that all activities are completed in the assigned area of responsibilities
Ensure all housekeeping procedures are followed correctly
Communicate with management to ensure proper planning so that all employees are assigned duties, in a fair and just manner
Other tasks as assigned