Housekeeping Lead
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Housekeeping Lead in Lebanon, Pennsylvania. What you'll do: Our h ousekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. Your job will include: Housekeepers clean the resort clubhouse, public access areas including mopping , dusting, vacuuming and removing trash. Housekeepers also clean cabins and rentals to prepare for new guests. Keep rentals and common areas clean and maintain them to our standards. Keep track of cleaning supply inventory and request refills as needed. Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor. As a housekeeper you will also assist the maintenance staff and other staff members as needed. Assist with cleaning up resort-sponsored guest activities and functions. Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern. Solve guest-related problems and address conflicts with a positive attitude. Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated. Provide outstanding customer service.
Requirements
- Knowledge of cleaning supplies and products.
- Organizational skills and attention to details.
- Valid driver’s license, good driving record and current auto insurance.
- Ability to lift up to 50 pounds.
- Willing and able to work weekends and holidays as needed.
Nice To Haves
- Previous housekeeping experience is a plus.
Responsibilities
- Clean the resort clubhouse, public access areas including mopping , dusting, vacuuming and removing trash.
- Clean cabins and rentals to prepare for new guests.
- Keep rentals and common areas clean and maintain them to our standards.
- Keep track of cleaning supply inventory and request refills as needed.
- Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
- Assist the maintenance staff and other staff members as needed.
- Assist with cleaning up resort-sponsored guest activities and functions.
- Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
- Solve guest-related problems and address conflicts with a positive attitude.
- Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
- Provide outstanding customer service.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
