Housekeeping Lead

ASM Global•Florence, SC

About The Position

Key Responsibilities: Serve as lead custodial staff as needed Assist Director of Facilities with scheduling staff as needed Supervise and support housekeeping staff during weekday shifts, events, shows, ensuring cleanliness and sanitation of all designated areas Serve as the primary contact for staff, during events and on dark days Communicate effectively with the Manager on Duty (MOD) and Senior Events Manager. Ensure proper storage and inventory of cleaning supplies and toiletry items in accordance with safety regulations and facility guidelines. Receive report of any unsafe or hazardous conditions, lead or assist with follow-up Use various mechanical equipment such as vacuum cleaners, floor scrubbers, high speed buffers, carpet cleaners, etc. Anticipate potential issues and implement appropriate solutions. Investigate and resolve operational problems and customer/staff complaints. Inventory and provide essential equipment and information for staff. Monitor staff breaks and event readiness throughout the venue. Report irregularities, staffing concerns, safety issues, or damage/loss of property to management. Lead scheduling, hiring, training, work assignments, and conflict resolution among staff. Perform other duties as assigned by the Operations Manager. Supervisory Responsibilities Serve as lead custodial and primary contact for housekeeping staff. Carries out Leady responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities may include planning, assigning, and directing work, addressing complaints, and conflict resolution. Required Qualifications: High school diploma or equivalent Two years of experience in custodial-related field Knowledge of various cleaning compounds is necessary to the position. Ability to supervise a team and provide work tasks and responsibilities Ability to lift 30 lbs. without mechanical assistance. Must pass the background check. Skills & Abilities: Strong leadership, supervisory, and customer service capabilities Capable of working with limited to no supervision and as a staff as needed Excellent organizational and time-management skills Ability to prioritize and manage multiple tasks simultaneously Strong interpersonal and verbal/written communication skills Professional appearance, conduct, and work ethic Independent and team-oriented mindset Skilled in conflict resolution, problem solving, and emergency response Ability to work under pressure in a fast-paced environment Flexible availability, including nights, weekends, and holidays Adaptable to work environment and situations as they occur Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to walk extensively; frequently required to kneel, climb high walkways or balance. The employee must frequently lift and/or move up to 50 pounds. The position required work inside and outside the building and some exposure to adverse conditions. Equal Opportunity Employer: ASM Global is an Equal Opportunity/Affirmative Action employer. Women, Minorities, Individuals with Disabilities, and protected Veterans are encouraged to apply. As a VEVRAA Federal Contractor, we take pride in being inclusive and welcoming to all. NOTE: The essential responsibilities of this position are described below Under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants that need reasonable accommodation to complete the application process may contact 843-679-9417. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job-training. If you have any questions about this job description, please talk to the reporting manager or Human Resources. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

High school diploma or equivalent
Two years of experience in custodial-related field
Knowledge of various cleaning compounds is necessary to the position.
Ability to supervise a team and provide work tasks and responsibilities
Ability to lift 30 lbs. without mechanical assistance.
Must pass the background check.
Strong leadership, supervisory, and customer service capabilities
Capable of working with limited to no supervision and as a staff as needed
Excellent organizational and time-management skills
Ability to prioritize and manage multiple tasks simultaneously
Strong interpersonal and verbal/written communication skills
Professional appearance, conduct, and work ethic
Independent and team-oriented mindset
Skilled in conflict resolution, problem solving, and emergency response
Ability to work under pressure in a fast-paced environment
Flexible availability, including nights, weekends, and holidays
Adaptable to work environment and situations as they occur

Responsibilities

Serve as lead custodial staff as needed
Assist Director of Facilities with scheduling staff as needed
Supervise and support housekeeping staff during weekday shifts, events, shows, ensuring cleanliness and sanitation of all designated areas
Serve as the primary contact for staff, during events and on dark days
Communicate effectively with the Manager on Duty (MOD) and Senior Events Manager.
Ensure proper storage and inventory of cleaning supplies and toiletry items in accordance with safety regulations and facility guidelines.
Receive report of any unsafe or hazardous conditions, lead or assist with follow-up
Use various mechanical equipment such as vacuum cleaners, floor scrubbers, high speed buffers, carpet cleaners, etc.
Anticipate potential issues and implement appropriate solutions.
Investigate and resolve operational problems and customer/staff complaints.
Inventory and provide essential equipment and information for staff.
Monitor staff breaks and event readiness throughout the venue.
Report irregularities, staffing concerns, safety issues, or damage/loss of property to management.
Lead scheduling, hiring, training, work assignments, and conflict resolution among staff.
Perform other duties as assigned by the Operations Manager.