Housekeeping Floor Supervisor - MGM National Harbor

MGM Resorts International • Harbor, OR

7d • $42,113 - $55,589 • Onsite

About The Position

As a Housekeeping Floor Supervisor, you will ensure exceptional cleanliness and smooth daily operations across assigned housekeeping areas. In this role, you’ll supervise, coach, and support Guest Room Attendants and House Persons—while maintaining high standards of service and presentation throughout guest rooms and public spaces.

Requirements

• Must be at least 21 years of age or older.
• High School Diploma or GED.
• At least two (2) years of prior relevant experience in a related field.

Nice To Haves

• Prior housekeeping or hotel operations experience preferred.
• Prior supervisory experience preferred.

Responsibilities

• Oversee and ensure the smooth operation of assigned area.
• Supervise, train, direct, and assist all employees assigned to the area.
• Distribute workload fairly and evenly to those assigned to the station.
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly.
• Perform daily written guest room inspections in accordance with department standards.
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper.
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Healthcare, financial, and time off benefits (for eligible employees).
• Free meals in our employee dining room.
• Free parking on and off shift.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees