Housekeeping Floor Manager - Luxor

MGM Resorts International • Hempfield Township, PA

2d • Onsite

About The Position

As a Housekeeping Floor Manager, you’ll take charge of the day-to-day operations of assigned floors, ensuring our rooms shine with absolute cleanliness! Your leadership will be essential in maintaining our property’s high standards, creating a welcoming environment for guests. Every day, you’ll have the opportunity to lead a dedicated team, ensuring all tasks are performed effectively for an exceptional guest experience.

Requirements

• 2+ years of prior relevant experience in related field
• High School Diploma or GED
• Must be 18 years of age or older

Nice To Haves

• Leadership experience is preferred

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED