Housekeeping Dispatcher

Loews Hotels & Co•Kansas City, MO

About The Position

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Responsibilities

Answers telephone in a prompt and courteous manner
Monitors and responds to dispatch radio
Dispatches guest/Telecom/supervisor calls to appropriate parties
Maintains, on a daily basis, all Housekeeping logs
Maintains sign-in and sign-out sheets
Reconciles boards and keys at end of shift
Tracks and adjusts time log for payroll
Maintains count of daily hours for all Housekeeping personnel
Completes attendance report on late or absent employees
Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
Inputs computer to maintain accurate and up-to-date room status information
Performs all duties in a timely and professional manner
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards