Housekeeping Dispatcher
About The Position
Must process proper telephone and 2-way radio etiquette and the ability to prioritize multiple tasks at once. Works closely with Room Inventory clerks and properly dispatches errands per guest requests. Coordinates and assign rooms for cleaning and continuously monitor and update room status. Maybe assigned to assist with receiving and distributing found property from hotel guestrooms. Assignment includes accurately logging entries into logbook and properly placing found property in designated storage locations. Verifying room status, updating the status of departing rooms, and recording "Do Not Disturb" rooms. Scheduling staff based on occupancy levels and PTOs. Communicating with the front office and floor managers to verify room status Coordinating the efforts of housekeeping, engineering, front office, and laundry Reviews Occupancy Forecast twice daily. Maintains Files of housekeeping assignments Maintains Dispatch area organized and sanitized. Delegate guest request to the supervisors, inspector and management based on level of priority. Maintain Employee Call Out Log Ensure the pass down is completed for shift change
Responsibilities
- Process proper telephone and 2-way radio etiquette
- Prioritize multiple tasks at once
- Work closely with Room Inventory clerks
- Dispatch errands per guest requests
- Coordinate and assign rooms for cleaning
- Continuously monitor and update room status
- Assist with receiving and distributing found property from hotel guestrooms
- Accurately log entries into logbook
- Properly place found property in designated storage locations
- Verify room status
- Update the status of departing rooms
- Record "Do Not Disturb" rooms
- Schedule staff based on occupancy levels and PTOs
- Communicate with the front office and floor managers to verify room status
- Coordinate the efforts of housekeeping, engineering, front office, and laundry
- Review Occupancy Forecast twice daily
- Maintain Files of housekeeping assignments
- Maintain Dispatch area organized and sanitized
- Delegate guest request to the supervisors, inspector and management based on level of priority
- Maintain Employee Call Out Log
- Ensure the pass down is completed for shift change
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
