room attendant

Columbia Gorge HotelHood River, OR
43d

About The Position

Responsible for ensuring the accurate cleanliness of the hotel, guestrooms and laundry facility.

Requirements

  • Ability to stand and/or walk for entire shift.
  • Ability to work as part of a team.
  • Ability to maintain a professional appearance at all times.
  • Ability to work well under pressure.
  • Ability to communicate effectively.
  • Ability to follow both verbal and written instructions.
  • Ability to work with a minimum of supervision.
  • Knowledge of chemicals and operation of industrial machines.

Responsibilities

  • Clean all assigned rooms using established, approved methods which includes, but is not limited to, the following: makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.
  • Sweep the patios outside the rooms and wash the windows.
  • Prevents loss or damage to hotel supplies, the hotel’s property and the guests’ property.
  • Never leaves a guestroom open or a room attendant cart unattended.
  • Dust and vacuum of lobby furniture in the hotel and restaurant.
  • Ensures that the lobby and foyer areas are clean at all times.
  • Vacuum all carpeted and hard wood areas, checking for spots and reporting to Housekeeping Supervisor.
  • Clean lobby restrooms and restock all supplies as needed.
  • Clean windows in the lobby and designated areas.
  • Wash, dry, fold and distribute of clean linen.
  • Clean and organize storage rooms.
  • Clean dryer filter baskets.
  • Ensures that chemicals are used in accordance with safety regulations.
  • Performs errands for guests as requested i.e., delivering towels, blankets, pillows, etc.
  • Ensures that all lost and found items are returned to the Housekeeping Supervisor.
  • Have knowledge of activities in the hotel.
  • Prepares maintenance request forms for all necessary repairs and gives to the Housekeeping Supervisor.
  • Ensures that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.
  • Keep work area neat and organized.
  • Represents the hotel in a positive and friendly manner at all times.
  • Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests.
  • Reports all potential safety hazards to a manager immediately.
  • Re-stock cart and clean & empty vacuum at the end of every shift.
  • Maintains good response time to guest and management requests.
  • Ensures that all guests are greeted.
  • Complies with all policies and procedures set forth by the Employee Handbook.
  • Performs all other duties as assigned.
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