Housekeeper-TB

Troutbeck Operator•Amenia, NY

15d•$18•Onsite

About The Position

Main Duties · Both light and deep room cleaning as requested, including but not limited to: beds, laundry, trash removal, bathroom sanitization, removal of dishes, dusting, polishing, tracking usage, and replacing amenities (soaps, tissues, napkins, glasses, pens, etc) by established Troutbeck standards. · All work is performed at Troutbeck with special attention to detail and precise placement of items. The position requires someone with the ability to remember the placement of décor and a good eye for noting dust, minor stains, or items that have been moved. · Refreshers and Turndown service are performed daily. · Cleaning of all common areas across the property as requested. · Best-in-class customer service is essential in this role, responding to guests’ requests in real-time, politely and professionally. · In real time, report to management on any observed issues or unusual activities during your work. · All other duties as assigned. Requirements · Cleaning experience is preferred but not required. We offer paid training for everyone, including new housekeepers passionate about cleanliness. · You must be able to clean both high furnishing molding and shelves/beams, as well as under furnishing, with a full range, including kneeling repeatedly daily. · You must have flexible availability to work. · You must be able to move independently around the grounds, including on gravel paths. · You must be able to lift items to 50 lbs. as needed. Who You Are · You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves, and help any department with any task. ‘Not my job’ is not in your vocabulary. · You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador! · You are a proactive problem solver who understands that different mindsets and backgrounds lead to better solutions. · You are punctual and accountable. You know that responsibility and reliability are key to success. · You are a team player. When one of us succeeds, we all succeed!

Requirements

Cleaning experience is preferred but not required. We offer paid training for everyone, including new housekeepers passionate about cleanliness.
You must be able to clean both high furnishing molding and shelves/beams, as well as under furnishing, with a full range, including kneeling repeatedly daily.
You must have flexible availability to work.
You must be able to move independently around the grounds, including on gravel paths.
You must be able to lift items to 50 lbs. as needed.
You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves, and help any department with any task. ‘Not my job’ is not in your vocabulary.
You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
You are a proactive problem solver who understands that different mindsets and backgrounds lead to better solutions.
You are punctual and accountable. You know that responsibility and reliability are key to success.
You are a team player. When one of us succeeds, we all succeed!

Responsibilities

Both light and deep room cleaning as requested, including but not limited to: beds, laundry, trash removal, bathroom sanitization, removal of dishes, dusting, polishing, tracking usage, and replacing amenities (soaps, tissues, napkins, glasses, pens, etc) by established Troutbeck standards.
All work is performed at Troutbeck with special attention to detail and precise placement of items. The position requires someone with the ability to remember the placement of décor and a good eye for noting dust, minor stains, or items that have been moved.
Refreshers and Turndown service are performed daily.
Cleaning of all common areas across the property as requested.
Best-in-class customer service is essential in this role, responding to guests’ requests in real-time, politely and professionally.
In real time, report to management on any observed issues or unusual activities during your work.
All other duties as assigned.