Housekeeper/Room Attendant ($28-30 hourly with service charge)

Hyatt

8d•$28 - $30•Onsite

About The Position

Wee to Alila Ventana Big Sur. When you reach the edge of the continent—w the sky, sea, mountains, and redwoods all converge—you discover a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries—and you are enveloped by the same inspiration to discover, (dis)connect, and create. Ventana Big Sur is proud to be recognized as a Forbes Four-Star resort and one of only a select few properties worldwide awarded Two Michelin Keys. Our colleagues embody a passion for exceptional hospitality, offering intuitive and personalized service that defines luxury in an authentic, elevated setting. The Room Attendant plays a vital role in upholding the resort's reputation for excellence. This position requires a strong eye for detail, amitment to sustainability, and an understanding that true luxury lies in thoughtful, genuine care for both our guests and our environment.

Requirements

A true desire to satisfy the needs of others in a luxury environment
Strong attention to detail and consistency
Ability to work efficiently in a fast-paced, service-oriented setting
Excellentmunication and collaboration skills
Flexible schedule, including weekends and holidays
Commitment to sustainable practices and environmental care
Valid driver's license with a clean driving record (required)
Ability to walk on uneven terrain and navigate outdoor pathways between resort buildings
Frequent climbing of stairs, bending, reaching, stretching, and kneeling
Ability to lift, carry, and move items up to 50 pounds
Ability to work in varying weather conditions and temperatures
Stamina to remain active for extended periods throughout the shift

Nice To Haves

Previous housekeeping or hospitality experience preferred; Forbes or Michelin experience a plus

Responsibilities

Clean and service guest rooms, suites, public areas, and colleague or office spaces according to Forbes and Hyatt luxury standards.
Ensure all amenities, linens, and supplies are fully stocked,anized, and presented to brand expectations.
Maintain meticulous attention to detail, ensuring every area feels fresh, weing, and flawlessly prepared.
maintenance issues, damages, or missing items promptly.
Greet guests in a warm and professional manner, responding to requests with efficiency and care.
Collaborate closely with colleagues across departments—including Front Office, Engineering, and Guest Experience—to ensure seamless service.
Support Ventana's sustainability initiatives by following eco-conscious cleaning methods, recycling protocols, and waste-reduction practices.
Uphold confidentiality, safety, and guest privacy standards at all times.

Benefits

Annual allotment of free hotel stays at Hyatt properties worldwide
Work-life benefits including well-being initiatives such as aplimentary Headspace subscription and tuition reimbursement
Global family assistance policy with paid time off for birth or adoption, and financial adoption assistance
Paid Time Off (PTO)
Medical, Dental, and Vision insurance after 30 days (for full-time colleagues)
401(k) withpany match (for full-time colleagues)
Paid meal breaks
Complimentary daily meal
$15 per day gas stipend

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