Front Office Supervisor ($30-32 hourly with service charge)

Hyatt

7d • $25 - $27

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership,munication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Front Office Supervisors lead the agents whom are responsible for the guest registration process andmunication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. SHIFT: a flexible schedule to work primarily mid and evening shifts. Weekends are required. We work with our team on holiday requests and extend based on business needs and seniority. The wage range for this opportunity is $25.00 - $27.00 per hour. This is the hourly pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factor including experience, and training levels. Alila Ventana Big Sur is an all-inclusive resort which means select positions such as this are eligible to receive a service charge payout ranging from $300-$500 per week subject to change based on business levels. Hyatt is proud to offer exceptional benefits, which include Annual allotment of free hotel stays at Hyatt hotels globally Work-life benefits including well-being initiatives such as aplimentary Headspace subscription, and tuition reimbursement. A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off Medical, Dental, Vision, 401K withpany match after 30 days of employment Alila Ventana Big Sur colleagues enjoy Paid meal breaks Gas stipend for qualified candidates Complimentary daily meal DEI Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. This is not you typical career opportunity. This is the Hyatt Touch.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and writtenmunication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Nice To Haves

• Front Office Host experience preferably in a boutique or luxury setting
• Opera + Opera Cloud Experience preferred

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as aplimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision, 401K withpany match after 30 days of employment
• Paid meal breaks
• Gas stipend for qualified candidates
• Complimentary daily meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees