Housekeeper lead

OU Health•Oklahoma City, OK

About The Position

The Lead Housekeeper assists the Operations Manager in overseeing the daily operations of the environmental services department. Essential Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs cleaning, floor care, and project assignments as directed. Assists in prioritizing and delegating tasks per the Clinical Coordinator. Assists in shift preparation by ensuring schedules are ready, employees are present, duties are assigned, and rovers and keys are signed out. Aids associates with getting supplies and equipment. Provides training to ensure associates are competent on current procedures. Ensures facilities are maintained to the highest standards of cleanliness during rounding assignments. Promptly investigates and resolves guest complaints related to housekeeping services and communicates them to management. Monitors the Epic bed board system, breaks, and rounds and communicates updates with the Clinical Coordinator. Accepts calls from departments and delegates requests to associates.

Requirements

High School Diploma or GED required.
5 years experience required.
Ability to communicate effectively in written format and oral presentations.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing environment.
Exhibits initiative, responsibility, flexibility, and leadership.
Ability to use knowledge of working environment to meet established goals and objectives.

Responsibilities

Performs cleaning, floor care, and project assignments as directed.
Assists in prioritizing and delegating tasks per the Clinical Coordinator.
Assists in shift preparation by ensuring schedules are ready, employees are present, duties are assigned, and rovers and keys are signed out.
Aids associates with getting supplies and equipment.
Provides training to ensure associates are competent on current procedures.
Ensures facilities are maintained to the highest standards of cleanliness during rounding assignments.
Promptly investigates and resolves guest complaints related to housekeeping services and communicates them to management.
Monitors the Epic bed board system, breaks, and rounds and communicates updates with the Clinical Coordinator.
Accepts calls from departments and delegates requests to associates.
Performs other duties as assigned.