Hotel Housekeeping

Commonwealth Hotels•Houston, TX

About The Position

Working as a Full-Time Hotel Room Attendant, Guest Room Attendant or Housekeeper at Courtyard by Marriott Rice University offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to engaging guest experience.

Requirements

High school diploma or equivalent
Prior experience in food service is advantageous.
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have flexibility to work weekends & holidays

Responsibilities

Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.