Hotel Manager

Corporate Office•Atlanta, GA

About The Position

Overview Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match. Job Description The Omni Atlanta Hotel at Centennial Park is seeking a proven hospitality leader to be our next Hotel Manager. This is an amazing opportunity to be a part of the Omni’s largest convention hotel. The Hotel Manager will be responsible for leading the property’s operations team (Rooms, Food & Beverage and Engineering). Located in the heart of downtown Atlanta, GA and within the bustling Centennial Park District, the property has a total of 1067 rooms. Our property features 5 food & beverage outlets and 120,000 square feet of meeting space.

Requirements

Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position
Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale hotel
Exceptional management skills with a proven track record in mentoring/leading a successful team
Ability to budget and forecast productivities and direct expenses
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle
Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required
Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
Ability to effectively mentor key leadership positions, to include department heads and assistant managers
Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance
Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions
Ability to work well under pressure, think clearly, quickly and make concise decisions
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
The ability to work a flexible schedule, including nights, weekends and holidays

Nice To Haves

College degree highly prefereed but not required

Responsibilities

Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met
Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team
Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers
Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service
Directs property operation in General Manager's absence
Maintains close communication with the General Manager and other department/division heads
Recommends programs for the motivation and development of staff
Assists in developing annual budget and action plans, including annual objectives
Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
Conducts daily review of hotel operations with Department Heads
Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events
Reviews annual objectives composed by department heads and monitors progress to completion over coming year