Specialist Hotel Group
Hilton Grand Vacations•Orlando, FL
5d
About The Position
Working in tandem with the Rental/Group Sales Manager(s), the Hotel Group Specialist is responsible for coordinating all aspects of definite group service milestones for their assigned properties. Serving as the key contact and liaison with clients, Hilton Worldwide Sales, on- property Ops team and internal HGV departments. The Specialist ensures exceptional customer service, professional written and verbal communication, highly detailed follow-through, and ensures accuracy of all communications & responsibilities are complete upon required deadlines to maximize successful group experiences.
Responsibilities
- Coordinating all aspects of definite group service milestones for their assigned properties.
- Serving as the key contact and liaison with clients, Hilton Worldwide Sales, on- property Ops team and internal HGV departments.
- Ensuring exceptional customer service
- Professional written and verbal communication
- Highly detailed follow-through
- Ensuring accuracy of all communications & responsibilities are complete upon required deadlines to maximize successful group experiences.
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What This Job Offers
Education Level
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