Hotel General Manager

MERANI HOSPITALITY•City of Niagara Falls, NY

1d•$80,000 - $100,000

About The Position

The General Manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.

Requirements

At least 5 to 10 years’ experience as a General Manager or Assistant General Manager.
At least 15 to 20 years’ experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations.

Responsibilities

Oversee the operational functions of the hotel, as per the Organizational chart.
Ensure full compliance to Hotel operating controls, SOPs, policies, procedures, and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
Developing improvement actions, carry out costs savings.
A strong understanding of P&L statements and the ability to react with impactful strategies.
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General are on target and accurate.
Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
Draw up plans and budget (revenues, costs, etc.) for the owners.
Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services.
Overseeing and managing all departments and working closely with department heads daily.
Provide effective leadership to hotel team members and managers
Responsible for safeguarding the quality of operations both (internal & external audits).
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.