Hotel Breakfast Attendant

Sree Hotels•Durham, NC

9d•Onsite

About The Position

The SpringHill Suites by Marriott Raleigh-Durham Airport, is hiring for a part-time Breakfast Attendant. The person hired for this position will work 5:30am-11:30am; weekday and weekend availability is required. PRIMARY PURPOSE: As a Breakfast Attendant, you will be responsible for providing outstanding service to guests during the morning hours. This position is essential to our mission of providing exceptional service and ensuring guest satisfaction.

Requirements

A minimum of 1 year of related experience working in a customer facing position is required
Ability to get to work on time as scheduled and work the early morning shift (breakfast area must be set up by 6 AM daily).
Ability to present a professional demeanor, both in appearance and communication skills
Must have strong interpersonal skills to engage and interact with associates and guests
Must be able to multi- task and prioritize tasks when needed
Possess basic math, reading, and writing skills
Must have strong written and oral communication skills
Must have basic knowledge of the proper use, maintenance, cleaning of industrial kitchen equipment, and food preparation.

Nice To Haves

ServSafe Certification preferred

Responsibilities

Provides excellent customer service that goes above and beyond, by interacting with all hotel guests, in an attentive, friendly, courteous, and service-oriented manner.
Prepares cold and hot breakfast items prior to the start of breakfast service such as cutting fruit/veggies, heat/cook hot breakfast items, coffee, hot water, etc.
Sets up breakfast service area according to established brand standards, including, but not limited to, serving dishes, chafing/chill dishes, utensils, F&B labels/cards, cups, plates, bowls, coffee, coffee condiments, juice dispensers, chill station, dairy products, cold food, hot food, bakery station, condiments, fresh food condiments/toppings, and equipment
Checks hot breakfast items every 30 minutes during breakfast service. Replenish, refresh, stir/rotate, temp and pull hot breakfast items, according to established brand standards, for max/min fill thresholds, minimum temperatures, and maximum hold times
Checks cold, bakery, fresh and packaged breakfast items every 30 minutes during breakfast service. Replenish, reorganize, and check temps, according to established brand standards, for min thresholds, and acceptable temperatures
Bus, clear and clean tables as they become available; wash utensils, dishes, etc.; clean up spills; remove trash
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment, dishes, utensils, floors, trash bins and areas, returning equipment to proper locations, removing trash, locking refrigerators, restocking items, turning off lights, locking doors, and completing temp logs and daily cleaning checklist
Takes inventory of food and beverages items and supplies. Informs management of regular purchasing needs and critical shortages