Host - Eastern Standard Kitchen and Drinks

ES Hospitality•Boston, MA

1d•$19•Onsite

About The Position

Eastern Standard is looking for hosts to run the door and welcome guests into our spaces. We are seeking candidates who possess a passion for hospitality, who like to stay busy and who are eager to work in a dynamic restaurant environment. The Fenway neighborhood is a continuously evolving and exciting community buzzing with residents, professions, students, baseball fans and concert goers. This is your chance to see what all the fuss is about as a member of a restaurant group with an iconic reputation.

Nice To Haves

Prior experience with Open Table and Toast is a plus

Responsibilities

Welcome guests into the restaurant with warmth and hospitality
Send guests off with a thoughtful goodbye at the end of their experience
Work to cultivate meaningful guest relationships in order to help create return guests and regulars
Manage reservations (table assignments, tracking table progress)
Manage the waitlist (quote times, manage expectations, offer guests thoughtful suggestions for waiting when necessary)
Answer phones and return voicemails
Assist in the fulfillment of takeout orders
Communicate with management and service teams to meet guests’ needs (special requests/accommodations, allergies, celebrations)