Hostess

Lombardi Family ConceptsAustin, TX
9h

About The Position

About Taverna Downtown Austin Taverna Downtown Austin is a vibrant and welcoming taverna located in the heart of Austin, TX. We pride ourselves on delivering exceptional dining experiences with a warm and friendly atmosphere. Job Description We are seeking a personable and professional Hostess to join our team at Taverna Downtown Austin. The ideal candidate will be the first point of contact for our guests, ensuring a positive and memorable experience from the moment they arrive.

Requirements

  • Previous experience as a hostess, preferably in a taverna or restaurant setting.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Friendly and approachable demeanor with a strong customer service focus.
  • Reliable and punctual with a professional appearance.

Nice To Haves

  • Familiarity with reservation management systems is a plus.

Responsibilities

  • Manage reservations and seating arrangements efficiently.
  • Maintain an organized and clean host station and waiting area.
  • Communicate effectively with servers and kitchen staff to ensure smooth service.
  • Assist guests with inquiries and provide information about the menu and specials.
  • Handle guest concerns or complaints with professionalism and escalate when necessary.
  • Coordinate waitlists during busy periods and provide accurate wait time estimates.
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