Hostess

Lotte Hotels and Resorts • New York, NY

21h • $34

About The Position

Duties & Functions:
Maintain a friendly and diplomatic relationship/manner with all prospective
guests who wish to enter the restaurant or bar at all times
Ensure all reservation information is properly documented including time,
date, number of covers, name/room number and contact number
Prepare table allocations from reservation book before respective meal period
seating
Ensure guests are graciously shown to their tables within a reasonable time of
their reservation
Adhere to hotel door policies and restrictions, including local and federal
age guidelines aligned with liquor licensing
Guarantee there is host/hostess coverage at the stand at all times
Guarantee that the phone is answered within 2 rings in a courteous and helpful
manner
Ensure that seating is fair for all service staff

Perform related duties and special projects as assigned

Qualifications

Please be advised this is for a PM Shift

Requirements

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
• Requires standing, walking, repetitive motions, and bending
• Stand or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, and pulling

Responsibilities

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure guests are graciously shown to their tables within a reasonable time of their reservation
• Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing
• Guarantee there is host/hostess coverage at the stand at all times
• Guarantee that the phone is answered within 2 rings in a courteous and helpful manner
• Ensure that seating is fair for all service staff
• Perform related duties and special projects as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED