Host-El Torito

Xperience XRG CareersSherman Oaks, CA
4h$18 - $18Onsite

About The Position

The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

Requirements

  • High School Diploma preferred
  • Proof of eligibility to work in the United States
  • Valid Driver’s License
  • 18+ years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of one (1) years related experience
  • Familiarity with Opentable
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full-service restaurant operations
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

  • Greet guests immediately upon arrival
  • Inform the guests that their table is ready and invite them to the table
  • Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
  • Pull out their chairs and tables to make it easier for the guests to sit down
  • Answer calls promptly and politely
  • Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
  • Keep host stand well organized and stocked
  • Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
  • Tour the restaurant in intervals to identify any empty tables
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Complete opening/running/closing side work duties as assigned
  • Assist teammates with opening/running/closing side work duties upon request
  • Assists and/ or completes additional tasks as assigned

Benefits

  • Competitive pay
  • Flexibility
  • Career Growth Opportunities
  • Unique Culture
  • Team Member Dining Discounts
  • Employee Referral Program
  • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
  • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
  • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
  • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.
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