Host - Osage

Bass Pro Shops

About The Position

The Host-Cashier is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere while efficiently managing seating. This role requires strong customer service skills, attention to detail, and the ability to multi-task in a fast-paced environment.

Requirements

Preferred Degree: High School Diploma or Equivalent
Years of experience: 0
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment while maintaining professionalism.
Multitasking & organization to manage reservations, waitlists and seating flow.
Problem-solving to handle guest concerns, special requests, and unexpected issues with ease.
Regularly walks, and stands.
Occasionally does computer work.
Seldom/Never sits or lifts up to 50 lbs.
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Responsibilities

Creates a welcoming atmosphere and greets guests with a friendly and professional demeanor.
Manage waitlists or reservations and seating assignments to ensure a smooth service flow.
Provide menus and be informative to guests.
Communicate with servers and management regarding table availability and guest needs.
Maintain cleanliness of the host stand and entrance area.
ALL OTHER DUTIES AS ASSIGNED

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!