Restaurant Cashier, Busser, Food Runner
About The Position
As a Hospitality Team Member (FOH) at Urban Plates, you will be responsible for delivering superior guest service, processing transactions, and maintaining the cleanliness of the front-of-house dining areas, patios, and restrooms. This role also involves suggestive selling beverages and pastries and guiding guests through the service line and dining areas. Urban Plates is a company that values performance and invests in employee growth, offering a rewarding, long-term career path with outstanding benefits, professional training, and leadership development programs. Team members receive a guaranteed hourly base rate plus tips for every hour worked, with opportunities for additional compensation through a recognition program. The company provides industry-leading, company-paid training programs for both Front-of-House (FOH) and Back-of-House (BOH) positions. Urban Plates is a nationally recognized fast-casual/fast-fine regional restaurant chain known for making craveable, wholesome, clean food accessible to all, prepared from scratch with quality, sustainably grown, and ethically treated ingredients. The work environment is described as a beautifully designed restaurant with an aspirational and energetic yet casual ambiance, featuring an open kitchen, fire pits on the patio, and a lively atmosphere. The company is committed to preparing, developing, supporting, and providing a sense of belonging to its team members, ensuring clarity in vision and sustainable growth with opportunities for advancement.
Responsibilities
- Delivering superior guest service
- Processing transactions for payment
- Maintaining the cleanliness of the front-of-the-house guest dining area, patios, and restrooms
- Suggestive selling beverages and pastries
- Acting as a guide to Guests as they navigate through the service line and dining areas
Benefits
- New Urban Plates Health & Wellness Plan for all Team Members for $12 per month offering healthcare and wellness services for you and your family!
- Counseling Services
- Teladoc Services
- Dental Discounts
- Hearing Care
- Fitness Membership
- Contact Lenses
- Diabetic Supplies
- Earn tips for every hour worked, in addition to hourly pay
- Ability to earn additional compensation from our Team Member recognition program
- Paid position training (and cross training available)
- Flexible scheduling
- 75% off meals
- Paid sick time
- Health/ Medical (HMO and PPO options)
- Dental Insurance
- Vision Insurance
- Life & AD&D
- Supplemental Life & AD&D
- Basic long-term disability
- Employee assistance program
- Accident and hospital indemnity insurance
- Flexible spending account
- Pet insurance
- 401k (for those who qualify)
- Access to our UPLift Emergency Grant Program
- Opportunities for advancement and Career Development Programs
- Professional training
- Leadership development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
