Hospitality Services Coord/ Quality Assurance
About The Position
Coordinate and provide complex support for Environmental or Central Patient Transport and Linen Services staff and leadership ensuring efficient, effective regulatory complaint and safe operations. Duties include maintaining employee files for approximately 150 + staff, assist with merit and continuing education scheduling and tracking, environmental safety and infection control surveillance, and patient capacity, throughput and experience activities. Performs advanced computer functions and trains staff on proper usage of multiple programs and communication devices. Additional responsibilities include handling Teletracking/Epic maintenance, Diver maintenance and reporting, cleaning and office equipment maintenance, purchasing duties and tracking, Voalte, iPhone devices and uniform inventory control. Quality audits inspect work areas and cleanng procedures The role also involves special projects that require advanced work experience within each function.
Requirements
- Require five (5) years of experience providing operational support in the service areas of hospitality, preferably within a large organization.
- An associate degree or higher level of education can be considered in lieu of the experience requirement on a year-for-year basis.
- HS EQ: High School Diploma, GED or Certificate
Nice To Haves
- Prefer the ability to coordinate a multitude of tasks in a fast-paced environment.
- Prefer the ability to communicate in a professional manner both verbally and in writing.
- Prefer the ability to work under stress and display a confident and professional attitude to staff and the public.
- Prefer the ability to be self-motivated, work independently, and shift priorities with flexibility.
- Prefer competence for all Microsoft Office software used by SMH network, as well as the ability to design and run a variety of reports.
- AD: Associate's Degree
Responsibilities
- Maintaining employee files for approximately 150 + staff
- Assist with merit and continuing education scheduling and tracking
- Environmental safety and infection control surveillance
- Patient capacity, throughput and experience activities
- Performs advanced computer functions and trains staff on proper usage of multiple programs and communication devices
- Handling Teletracking/Epic maintenance
- Diver maintenance and reporting
- Cleaning and office equipment maintenance
- Purchasing duties and tracking
- Voalte, iPhone devices and uniform inventory control
- Quality audits inspect work areas and cleanng procedures
- Special projects that require advanced work experience within each function
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
