Hospitality Manager (Ticketing Allocation and Sports Experience required)

First Global Management Services•Jersey City, NJ

18d•$70,000 - $100,000•Hybrid

About The Position

Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com Job Location : Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) What You Would Get To Do The Project Manager, Hospitality Events will support the Firm’s hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners. Limited domestic travel may be required with this role. Your Contributions Business Strategy and Management Conduct research and create presentations for internal review Support in development of creative ideas for new and existing hospitality events Design, develop and present strategic program recommendations Marquee Hospitality Events Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems Support contract negotiations and assist with approvals and communication throughout the process Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection Create agendas, attend update meetings, and ensure effective communication with internal and external clients Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience Firm Ticketing Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events Join weekly calls to build relationships with key stakeholders Administration / Financial Support Manage internal accounting systems for hospitality events Pay invoices Manage approvals Manage payments against budgeted costs Facilitate calendars, meetings and other communications with internal and external clients Support in managing vendor relationships Work within client platforms and systems to manage process, budgets and invoice payments What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact [email protected] if you need accommodation at any stage of the recruitment process.

Requirements

5-8+ years’ experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.)
Bachelor's degree preferred or equivalent practical experience
Good working knowledge of MS Office Suite
Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers
Creative problem solver, resourceful, team player
Calm and flexible approach to handling the pressure and stress of ever-changing demands
Ambitious and proactive
Willing to travel when required

Nice To Haves

Experience in the management of ticketing systems a plus, but not required
Work experience inside a Sports and Entertainment venue a plus, but not required
Knowledge of Sports and Entertainment Venues preferred, but not required

Responsibilities

Conduct research and create presentations for internal review
Support in development of creative ideas for new and existing hospitality events
Design, develop and present strategic program recommendations
Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems
Support contract negotiations and assist with approvals and communication throughout the process
Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection
Create agendas, attend update meetings, and ensure effective communication with internal and external clients
Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials
Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience
Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events
Join weekly calls to build relationships with key stakeholders
Manage internal accounting systems for hospitality events
Pay invoices
Manage approvals
Manage payments against budgeted costs
Facilitate calendars, meetings and other communications with internal and external clients
Support in managing vendor relationships
Work within client platforms and systems to manage process, budgets and invoice payments

Benefits

Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.