Hospitality Coordinator $16 per hour - Part Time

Senior Lifestyle • Pasadena, MD

1d • Onsite

About The Position

The company, Senior Lifestyle, is seeking a Hospitality Coordinator who embodies their mission to brighten and enrich lives with HEART (Hospitality, Excellence, Appreciation, Respect & Teamwork). This role is responsible for promoting and cultivating a culture of hospitality within the community. Reporting to the community's Executive Director, the coordinator will manage the community's first impressions and signature services, lead staff development and training to enhance the hospitality culture, assist in welcoming new residents and staff, and support resident programming, events, and special requests.

Requirements

• Ability to work as part of a team and handle multiple tasks safely and effectively.
• Excellent organization skills.
• Must have a valid clear drivers lisence
• Proficiency in Microsoft Office

Responsibilities

• Assist the community’s team members in the achievement of the community’s First Impression goals and help the community’s staff understand how their roles relate to the successful execution of the First Impression.
• Assist the community’s staff in understanding the most hospitable way to interact with anyone who enters the community, by developing the tools necessary for hospitable customer interaction.
• Adhere to one standard, every area be it the front of the house or back of the house should be held to the same level of scrutiny.
• Maintain an excellent level of hospitality/cleanliness in the Tour Path, by making sure the proper items, events, and interactions (i.e. flowers, photographs, cooking demonstrations, recognition of guest by name by staff) are in place at all times and all events (resident activities/major or minor building repairs) are coordinated appropriately.
• Deliver the Senior Lifestyle Corporation’s Signature Services and understand that it is a key component to the community’s image.
• Assist in the coordination and oversight during special community events.
• Let the Community’s residents, residents’ families, or out-side entity know that you are there to help fulfill any special request related to their dining experience.
• Park resident's and vistor's cars as they arrive to the community.
• Oversee and run the daily Happy Hour event.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• DailyPay (an application that allows you to access your earned but unpaid wages before your next payday)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees